AI & automation

Transformations in business through AI, from bots to intelligent workflows.

agent assist tools for support
AI & automation
  —  
13
 MIN READ

AI Assistants to Empower Support Agents

Discover how AI-powered agent assist tools revolutionize support efficiency.
ai drafting for support
AI & automation
  —  
13
 MIN READ

Drafting Answers with AI: Speed without Losing Quality

Discover how AI drafting boosts support speed and clarity without losing quality.
smart routing algorithms for customer inquiries
AI & automation
  —  
15
 MIN READ

Smart Routing Algorithms: Streamlining Customer Inquiries with AI

AI smart routing transforms customer support with faster, accurate inquiry handling.
human in the loop support ai
AI & automation
  —  
14
 MIN READ

Human-in-the-Loop: Designing Effective Review Queues and Approval Workflows in AI Automation

Discover how human oversight enhances AI accuracy and fairness in automation.
helpdesk integrations ai
AI & automation
  —  
14
 MIN READ

Deploy Anywhere: Comprehensive Guide to AI Helpdesk Integrations with Zendesk, Intercom, and Salesforce

AI integrations revolutionize helpdesks with automation and smarter workflows.
human ai shared metrics support
AI & automation
  —  
12
 MIN READ

Shared Metrics for Humans and AI in Customer Support: Balancing Quality, Speed, and Safety

Discover how shared metrics enhance human-AI teamwork for better customer support.
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Turn every interaction into an opportunity

Assemble your AI agents and helpdesk tools to elevate your customer experience.