Build a product roadmap driven by real customer needs
Cobbai’s AI agents analyze customer feedback, feature requests, and usage patterns, giving your product team the insights they need to prioritize improvements.
Identify feature suggestions from real customer interactions
Our AI agents analyze support tickets, chat interactions, and product reviews to uncover feature requests and enhancement ideas. Prioritize updates that reflect real user needs and expectations.
Track recurring issues and usability challenges reported by customers. Identify where users encounter friction and address knowledge gaps by providing clearer product instructions or updates to improve the overall experience.
With feedback automatically categorized and quantified, your team can rank potential product enhancements based on customer demand, business impact, and urgency, ensuring your roadmap is aligned with user expectations.
Share product updates directly with support and marketing teams so they can keep customers informed. With visibility into progress, you foster a feedback loop that turns insights into measurable improvements.