Cobbai’s AI agents empower your support teams to resolve issues efficiently, improve customer satisfaction, and reduce operational costs—without sacrificing quality.
Resolve common issues instantly with autonomous support
Cobbai’s AI agent Front handles routine inquiries autonomously through conversational interactions via chat or email. By providing instant, natural responses, it ensures customers get instant solutions while freeing human agents to focus on complex or high-priority cases.
When complex issues arise, AI agent Companion provides human support reps with relevant knowledge, recommended actions, and suggested responses. With contextual information seamlessly delivered from internal systems, agents can resolve cases faster and more confidently.
Cobbai’s AI agents automatically detect the intent behind incoming support requests and route tickets to the appropriate team or priority level. High-priority issues are escalated instantly, ensuring nothing slips through the cracks.
Analyze support interactions to measure resolution times, identify bottlenecks, and improve workflows. Gain visibility into how AI is driving performance improvements and continuously refine your support strategy.
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