Cobbai’s AI agents analyze customer interactions to uncover insights that enhance service quality, drive loyalty, and inform marketing and product decisions.
Cobbai’s AI agent Analyst analyzes conversations to detect customer satisfaction levels, uncovers signs of frustration, and flags promoters or detractors. By acting on this feedback, your teams can respond proactively and improve experiences.
Signal customer insights to marketing and sales teams
Our AI agents detect valuable signals during interactions—like purchase intent, loyalty risks, or product interest—and automatically notify marketing and sales teams for targeted follow-up. No opportunity is overlooked.
Cobbai’s AI agent Analyst continuously analyzes customer feedback to detect recurring pain points, service delays, and knowledge gaps. With deep segmentation and trend monitoring, you can track how issues evolve over time and address them proactively to improve support quality and prevent future complaints.
Cobbai helps marketers leverage real-time customer feedback to create targeted campaigns. By analyzing preferences, pain points, and sentiment, you can deliver personalized offers and content that resonate.
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