AI & automation

Transformations in business through AI, from bots to intelligent workflows.

ai summarization for support
AI & automation
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13
 MIN READ

Summarization and Translation: Leveraging AI for Faster Support Resolutions in Any Language

AI summarization and translation transform support for faster, clearer service.
prompt patterns for support
AI & automation
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15
 MIN READ

Reusable Prompt Patterns for Support: Retrieval, Tool Use, and Guardrails

Master prompt patterns to boost customer support accuracy and efficiency.
ai for intuitive knowledge base navigation
AI & automation
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12
 MIN READ

Creating an Intuitive Knowledge Base Navigation with AI

Discover how AI transforms knowledge base navigation for faster, smarter searches.
future of ai in customer service
AI & automation
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14
 MIN READ

The Future of AI in Customer Service: Trends and Predictions

AI is transforming support with smarter, faster, and more human interactions.
contextual email replies ai
AI & automation
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14
 MIN READ

Reduce Copy-Paste: How to Pull Context from CRM and Order Data for Smarter Email Replies

AI automates email replies by pulling CRM and order data for smarter support.
human oversight ai customer service
AI & automation
  —  
12
 MIN READ

Why Human Oversight in AI Decision-Making Matters in Customer Service

Discover how human oversight improves AI customer service with empathy and accuracy.
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Turn every interaction into an opportunity

Assemble your AI agents and helpdesk tools to elevate your customer experience.