Pricing plan details
Cobbai offers flexible pricing plans to meet the unique needs of different organizations. Whether you're starting with basic automation or scaling AI capabilities across teams, our plans ensure you have the right tools at every stage.
Essential
Kickstart your AI journey
Designed for businesses new to AI-powered customer service, the Essential plan provides core automation features to streamline support.
Key features
Key features
- AI-powered automations: Deploy one AI agent (Front or Companion) for chat or email.
- Guided AI management: Set up instructions, tone of voice, and back-office integration.
- Basic knowledge access: Utilize a up to 100 knowledge base articles for AI responses.
- Performance tracking: Monitor AI success rates and key customer service metrics.
Ideal for
Small businesses or startups looking to automate customer interactions with a simple and secure AI setup.
Advanced
Scale AI with topic-level control
For growing businesses, the Advanced plan adds control over AI deployment, knowledge mapping, and optimization tools.
Key features
Key features
- Multi-agent flexibility: Deploy up to three AI agents (Front or Companion).
- Topic-based activation: Use the Topics Map to decide when AI agents are allowed to operate.
- Enhanced knowledge management: Map articles and create topic-specific guidelines.
- AI optimization: Receive automated recommendations to refine agent performance and knowledge.
Ideal for
Mid-sized companies scaling AI with structured automation and enhanced knowledge management.
Enterprise
Full customization and security
Tailored for large organizations with complex requirements, the Enterprise plan offers offers full AI automation, deep insights, and enterprise-grade security.
Key features
Key features
- Unlimited AI agents: Deploy Front, Companion, and Analyst across multiple channels.
- Unsupervised AI mapping: Automate topic structuring for AI activation.
- Advanced Voice of Customer insights: Track sentiment, trends, and engagement data.
- Enterprise security: Multi-factor authentication, dedicated servers, and compliance options.
Ideal for
Enterprises requiring robust security, complex AI workflows, and dedicated assistance.
Ideal for
Enterprises requiring robust security, complex AI workflows, and dedicated assistance.