Service specific terms
Last updated: June 2, 2025
In addition to Cobbai’s Customer Terms of Service, or other agreement, (in each case the “Agreement”) entered into between Cobbai or its affiliates (collectively “Cobbai”) and Customer, if Customer utilizes any Services listed below, Customer’s use of the Services is subject to Customer’s compliance with these Service Specific Terms, to the extent applicable.
Any capitalized terms used below that are not defined in these Service Specific Terms shall have the meanings set forth in the Agreement.
In addition to Cobbai’s Customer Terms of Service, or other agreement, (in each case the “Agreement”) entered into between Cobbai or its affiliates (collectively “Cobbai”) and Customer, if Customer utilizes any Services listed below, Customer’s use of the Services is subject to Customer’s compliance with these Service Specific Terms, to the extent applicable.
Any capitalized terms used below that are not defined in these Service Specific Terms shall have the meanings set forth in the Agreement.
1. Beta services
1.1 Definition
Cobbai may, at its sole discretion, make features, products, or services available to Customer on a trial, beta test, early adoption, pre-release or other experimental basis (collectively, “Beta Services”).
1.2 No support
Unless otherwise agreed to by Cobbai, Cobbai is not obligated to provide Customer with any maintenance, technical or other support for the Beta Services. If, at Cobbai’s option, such support is provided, Customer agrees to abide by any support rules and policies that Cobbai provides.
1.3 No guarantee of general release
Cobbai reserves the right to add or remove any features or functionality of the Beta Services. Customer agrees that Cobbai has no obligation to make available a general commercial version of the Beta Services. Should a general commercial version be made available, it may have features or functionality that are different from those found in the Beta Services. Access to the Beta Services does not guarantee Customer any discounts or preferential pricing upon commercial release.
1.4 Restrictions
Cobbai’s direct competitors are prohibited from accessing the Beta Services, except with Cobbai’s prior written consent. In addition, the Beta Services may not be accessed for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.
1.5 Disclaimer
Customer agrees that Cobbai has no obligation to make availabCustomer agrees that the Beta Services are being provided as “early access” features that are not ready for general commercial release and these features may contain bugs, errors, or defects. The Beta Services also rely on third-party large language models (LLMs). Accordingly, the Beta Services are provided “as is.” Cobbai and our affiliates and licensors make no representations or warranties, or conditions of any kind, whether express, implied, statutory, or otherwise, regarding the Beta Services, including any warranty or condition that the Beta Services will become generally available, be uninterrupted, error-free, or free of harmful components, or that any content, including Customer Data, will be secure or not otherwise lost or damaged. In particular, Cobbai does not guarantee that any content generated by the features will be accurate and/or free from offensive or unauthorized content. It is Customer’s sole responsibility to monitor the content generated by the Beta Services and Cobbai disclaims any and all liability related to Customer’s use of the Beta Services Cobbai may discontinue access to the Beta Services at any time or for any reason.le a general commercial version of the Beta Services. Should a general commercial version be made available, it may have features or functionality that are different from those found in the Beta Services. Access to the Beta Services does not guarantee Customer any discounts or preferential pricing upon commercial release.
2. Generative AI
The Services may contain generative artificial intelligence features that rely on internal or third-party large language models (“Generative AI”), including to generate Customer Content. To the extent Customer utilizes any Generative AI features, Customer acknowledges and agrees that: (a) there is no guarantee that Customer Content generated will be unique to Customer, accurate, non-infringing, or free of offensive or unauthorized content, (b) Generative AI features should not be relied upon for medical, legal, financial, or other professional advice; and (c) Customer is solely responsible for its use of the Generative AI features, including use in compliance with applicable laws. Cobbai shall have no liability for any Customer Content generated by Generative AI features or Customer’s use of the Generative AI features.
Customer can connect AI tools to link AI Agents to any back offices of external APIs. AI agents can call tools to retrieve external informations or perform actions. Cobbai shall have no liability for any Tool activation triggered by Generative AI features.
Customer can connect AI tools to link AI Agents to any back offices of external APIs. AI agents can call tools to retrieve external informations or perform actions. Cobbai shall have no liability for any Tool activation triggered by Generative AI features.
3. Updates
Cobbai may update or modify these Service Specific Terms from time to time. Customer’s continued use of the Services constitutes Customer’s acceptance of the updated or modified Service Specific Terms.