Platform and capabilities

Seamlessly deploy Cobbai's agents everywhere

Cobbai’s AI agents are designed to operate across multiple channels, ensuring that your customers receive fast and consistent support wherever they interact. Whether through our proprietary Cobbai Chat or popular helpdesk platforms, deployment is flexible and scalable.

Cobbai Chat

Cobbai Chat provides a flexible, fully customizable interface to host AI agents across customer and internal channels.

It serves as the foundation for AI-powered interactions, allowing businesses to deploy their agents wherever support is needed.

Key features
  • Multi-platform deployment: Integrate seamlessly on websites, customer portals, and internal platforms.
  • Customizable interface: Adapt branding, styling, and behavior to match business needs.
  • Flexible use cases: Enable AI-powered support for customers or internal teams.
  • Seamless agent integration: Compatible with Cobbai’s AI agents for autonomous assistance or human-agent collaboration.

Zendesk

Enable Cobbai’s AI agents within Zendesk to manage tickets, provide context-aware replies, and assist agents in real time. Automate routine tasks while maintaining high support quality.

Salesforce

Integrate with Salesforce Service Cloud to deploy Cobbai agents directly into your existing workflows. Enhance customer interactions by automatically suggesting resolutions and routing requests to the right departments.

Intercom

Boost customer engagement on Intercom by integrating Cobbai’s agents for faster response times and greater productivity. Provide conversational support while ensuring complex cases are routed to human reps.

Freshdesk

Deploy Cobbai’s AI agents within Freshdesk to optimize ticket handling, provide immediate responses, and reduce resolution times. Ensure scalability during peak demand periods.

Integrations with other CX platforms

Cobbai integrates seamlessly with major CX and support platforms, allowing businesses to extend the power of AI across their existing tech stacks.

API integrations for proprietary systems

For businesses with custom-built or proprietary systems, Cobbai offers flexible API-based connections, ensuring no tech limitations.