PII detection and data masking: Protecting sensitive information
Cobbai prioritizes data privacy and security by embedding advanced PII (Personally Identifiable Information) detection and masking features into our AI agents. This ensures sensitive information is protected during every interaction while maintaining compliance with data protection regulations.
How PII detection works
Our AI agents are trained to automatically identify and handle sensitive information within conversations and documents.
Key capabilities
Key capabilities
- Automatic detection: Recognizes sensitive data such as names, addresses, social security numbers, credit card details, and more.
- Context-aware detection: Distinguishes between similar terms and identifies PII based on the context of the conversation.
- Customizable rules: Tailor detection criteria to match specific industry standards and organizational policies.
Data masking: Ensuring secure interactions
Cobbai ensures that sensitive data is hidden while allowing AI to generate personalized, relevant responses. Once external responses are received, Cobbai re-integrates PII into the final output without exposing it to risk.
Key features
Key features
- Dynamic masking: Automatically masks PII in real time, across both structured and unstructured data fields during interactions.
- Granular access control: Restricts the visibility of sensitive information based on user roles and access permissions.
- Anonymization and re-integration: PII is anonymized before being sent to external systems, and seamlessly reintroduced into the response upon return.
Benefits of PII detection and data masking
- Reduced risk of data breaches: Protect sensitive data from unauthorized access and prevent potential security incidents.
- Enhanced privacy for external AI models: Generative AI models receive only anonymized data, preventing sensitive information from leaving your environment.
- Improved customer trust: Build credibility by showing a strong commitment to secure data management and privacy.
- Streamlined compliance: Simplify adherence to privacy regulations like GDPR and CCPA with built-in security mechanisms.