Multilingual capabilities
Cobbai’s AI agents are built to support global operations by leveraging advanced multilingual capabilities. By integrating with DeepL’s translation service, Cobbai ensures seamless customer interactions across multiple languages while maintaining data privacy and security.
Supported languages
Cobbai supports a wide range of languages through DeepL, including but not limited to:
- English
- French
- Spanish
- German
- Italian
- Dutch
- Portuguese
- Japanese
- Chinese
How multilingual translation works
Translation for unified analysis
All customer interactions and verbatim feedback can be automatically translated into a unified language (either French or English) within Cobbai’s interface. This consolidation simplifies data analysis, enabling teams to gain insights quickly without language barriers.
Translation for personalized responses
Cobbai’s AI agents generate responses in the user’s preferred language using real-time translations, ensuring accurate and culturally appropriate communication. These translations are applied to customer replies, internal messages, and agent-facing templates.
All customer interactions and verbatim feedback can be automatically translated into a unified language (either French or English) within Cobbai’s interface. This consolidation simplifies data analysis, enabling teams to gain insights quickly without language barriers.
Translation for personalized responses
Cobbai’s AI agents generate responses in the user’s preferred language using real-time translations, ensuring accurate and culturally appropriate communication. These translations are applied to customer replies, internal messages, and agent-facing templates.
Privacy and data security
Cobbai leverages DeepL’s GDPR-compliant translation services. No data sent to the translation service is stored, ensuring full compliance with data privacy regulations and the protection of sensitive information during multilingual interactions.