AI & automation

Transformations in business through AI, from bots to intelligent workflows.

knowledge base chunking customer support
AI & automation
  —  
13
 MIN READ

Chunking and Metadata Strategies for Support Knowledge Bases: Dimensions, Overlap, and Source IDs

Master knowledge base chunking to speed up customer support responses.
chatbot knowledge management
AI & automation
  —  
15
 MIN READ

Chatbot Content: Knowledge Sources, Retrieval, and Updates

Master chatbot knowledge management for accurate, up-to-date AI responses.
chatbot response tuning
AI & automation
  —  
10
 MIN READ

How to Tune Chatbot Response Quality: Mastering Tone, Length, and Style Controls

Master chatbot tone, length, and style for seamless AI conversations.
live chat best practices customer support
AI & automation
  —  
13
 MIN READ

Live Chat for Support: Best Practices for Widget Placement, Proactive Triggers & Collision Rules

Master live chat best practices to boost customer support and engagement.
real-time ticket classification and assignment
AI & automation
  —  
13
 MIN READ

Real-Time Ticket Classification and Assignment with AI

Boost support efficiency with AI real-time ticket classification and routing.
centralized knowledge hub
AI & automation
  —  
14
 MIN READ

Cobbai Knowledge Hub: Centralize, Govern, and Retrieve Knowledge Efficiently

Transform your team’s knowledge access with a unified, AI-driven hub.
Cobbai AI agent logo darkCobbai AI agent Front logo darkCobbai AI agent Companion logo darkCobbai AI agent Analyst logo dark

Turn every interaction into an opportunity

Assemble your AI agents and helpdesk tools to elevate your customer experience.